How BDash Logistics uses Camelo to transform courier scheduling

Challenge

Managing drivers' vacation schedules and route assignments was challenging due to a large staff and lack of a centralized system for viewing schedules or claiming open shifts. Inefficient use of Excel spreadsheets and shared notepads led to communication issues and operational mistakes.

Solution

Camelo allowed managers to post schedules in just a few steps and enabled drivers to submit time-off requests directly through the app without management intervention. The built-in chat feature let the team communicate in one place.

Results

BDash Logistics changed their scheduling from a daily problem into a smooth process, with the time-off request feature becoming a game-changer for reducing scheduling conflicts. Camelo became exactly what Barry had been searching for in scheduling software for years, allowing the company to focus on expanding their business rather than getting bogged down in administrative tasks.

BDash Logistics is an express courier service provider specializing in medical deliveries across the US. Founded in 2021 by Barry Dunn—an industry veteran with over 20 years of experience—BDash emerged from a desire to make the changes in the courier industry that many fellows want to see.

Like many growing logistics operations, BDash Logistics soon found themselves drowning in scheduling problems. Even when they tried many different ways, like using spreadsheets or notepads, the management was not as efficient as they expected. The turning point came when they found Camelo and realized it was exactly what they were looking for.

From driver to business owner: a vision for change

BDash's journey began when Barry thought of taking the leap to make something different. With over 20 years as a contracted driver for various courier companies, Barry decided to use his extensive experience to create the change he and his colleagues wanted to see in the industry.

“I started off as a driver in 2005. I've been contracted with various companies, learning the ins and outs of the industry,” the owner said. “In April 2021, I decided to start my own company,” he added.

My purpose was to be the change that I and many of my colleagues wanted to see in the industry.
— Barry Dunn, founder of BDash Logistics

Dealing with scheduling headaches

Before using Camelo, it was difficult for BDash Logistics to keep track of their drivers' vacation schedules, especially with their large number of staff. Knowing which drivers were assigned to specific routes was also a pain for them.

The most frustrating problem was the lack of a central system where drivers could see schedules and claim open shifts automatically. Without intervention from managers, the process wouldn’t have gone smoothly, and that took Barry a lot of time and energy.

Their initial solutions were familiar ones—Excel spreadsheets and shared notepads. But as the company expanded, these tools quickly showed their limitations.

Our original solutions of recording everything in Excel spreadsheets and shared notepads weren't as efficient as we needed. Making constant changes to my Excel spreadsheets was very tedious and time-consuming.
— Barry Dunn, founder of BDash Logistics

Communication difficulties with drivers made it even more complicated for their daily operations. Forgotten updates about shift changes, drivers mistakenly scheduled for the wrong shifts, and miscalculating work hours became too common, creating frustration for everyone.

The turning point: discovering Camelo

The search for a better solution led Barry to discover Camelo. After taking time to try the app, he found its interface welcoming and the features remarkably practical.

“It was pretty easy to get started,” he shared. He also told us he spent some time getting more familiar with Camelo. "Of course, with any new software, there is some type of learning curve," he explained.

I feel like a lot of the features in Camelo are very useful, especially after taking out the time to actually learn them.
— Barry Dunn, founder of BDash Logistics

A new scheduling era begins

With Camelo, BDash Logistics transforms their scheduling process from a daily headache into a smooth process. What once required hours of tedious spreadsheet editing now takes just a few clicks and taps.

With Camelo, I'm able to post the schedules in a few steps.
— Barry Dunn, founder of BDash Logistics

The ability for drivers to submit time-off requests directly through the app has been a game-changer for the team. "It has been extremely useful for the drivers to be able to submit any time-off requests within the app, without management having to try to remember who needed off and when," Barry said.

Request time off and manage time off requests on Camelo

Send time off requests and manage time off requests on Camelo

This simple feature eases the burden on team management and reduces the risk of scheduling conflicts, creating a more reliable system that benefits both the company and its drivers.

Favorite features that drive success

BDash Logistics quickly embraced several of Camelo's key features that addressed their specific scheduling problems. The scheduling tools become the backbone of their daily operations, while shift swaps and open shifts give their drivers flexibility and autonomy.

The chat feature improves team communication and avoids misunderstandings that once interrupted their operations. Time-off management brings order to the scheduling process that used to be chaotic with messy spreadsheets and notes.

I feel like all of these features are equally important and very valuable.
— Barry Dunn, founder of BDash Logistics

The perfect match for a growing business

For BDash Logistics, Camelo isn't just another tool—it's the scheduling solution they've been searching for over many years.

Truthfully, Camelo is exactly what I have been looking for in a scheduling software for years.
— Barry Dunn, founder of BDash Logistics

The app has brought significant improvements to BDash Logistics, allowing them to focus on expanding their business rather than getting slowed down in administrative tasks.

When asked if they would recommend Camelo to others, Barry’s response leaves no room for doubt. "Most definitely! It has been a game-changer for me and my business," he excitedly shared.

Looking to the future: promising partnership

As BDash Logistics continues to grow, they're eager to find ways to further integrate Camelo into their operations. Barry shares his plans to implement it into some of his software that is soon to be developed.

It would be nice to actually have some type of partnership with Camelo, where I can integrate it into some software that I plan on getting developed in the near future.
— Barry Dunn, founder of BDash Logistics

The founder has plans to build a platform for courier companies and sees Camelo as a potential partner in this venture. “My plan is to create an all-in-one platform for courier companies, allowing them to run their businesses completely off of software that provides all the features needed to do so.”

Barry also expresses his willingness to keep growing with Camelo by giving us his valuable contributions.

I am looking forward to growing with the company (Camelo), providing some feature suggestions along the way.
— Barry Dunn, founder of BDash Logistics

For BDash Logistics, Camelo isn't just solving scheduling challenges—it's a partner for the company’s future journey. Now with the ease of scheduling, BDash Logistics can focus on providing exceptional courier services to their clients, particularly in the crucial medical field.

Discover how to create automatic scheduling for transportation workers like BDash Logistics here!