How Senyorial improved cleaning service operations with Camelo

Senyorial is a professional cleaning service company in Spain that was created from an experience with problems in the industry. Founded by Adrià after his own disappointing experience requesting a cleaning quote, the company aims to bring a better, more efficient solution to the cleaning service market.

In the early days of building Senyorial, Adrià understood that a successful business relies on a combination of effective operations and good training. That’s why he looked for a tool to help manage his work processes efficiently, and that’s when he discovered Camelo.

From personal frustration to business innovation

Adrià's journey into the cleaning industry began unexpectedly—as a customer. "I started when asking for a cleaning quote for myself. The process was slow and the quality had room for improvement," he explained. This personal experience made him come up with an idea: to create a cleaning service that would solve these problems and deliver a better experience for customers.

With that vision in mind, Senyorial was born, initially serving both individual customers and businesses before eventually specializing in B2B services.

Identifying the real challenge in cleaning services

Through building his company, Adrià quickly discovered an important truth about the cleaning industry. "I learned that the constraint in this business is not demand, it's the offer," he shared.

Unlike many small businesses that focus primarily on marketing and customer acquisition, Adrià realized that operations and training were equally crucial to success.

“Even if marketing is a main part of any small business, we must put a lot of effort into operations and training.“

This insight led him to search for tools that could streamline the operational side of his business.

Scheduling struggles with Google Calendar

Like many service businesses, Senyorial initially relied on Google Calendar to schedule their teams. However, as the company grew, the limitations of this approach became increasingly apparent.

It took Adrià so much time whenever he made new schedules for his team cause the process was slow and complicated. He had to arrange a lot of information and requests from the team so mistakes usually happened—from scheduling the wrong people for shifts to miscalculating work hours. Communication with employees was difficult, creating troubles in their day-to-day operations.

These challenges were more than minor inconveniences—they threatened the quality and reliability that Senyorial had been founded to improve.

Discovering Camelo: a comprehensive solution

Adrià discovered Camelo when searching on the Internet and was immediately impressed by its capabilities. The platform offered a comprehensive solution to the operational challenges Senyorial was facing, with features specifically suited to cleaning service management.

”Impressed!”

This was Adrià's simple yet powerful description of his first experience using Camelo—a testament to the platform's intuitive design and solid functionality.

Geolocation time clock and task management: the big change for operations

For a cleaning service with teams working at multiple client locations, two features proved valuable: task management and geolocation clock-in/clock-out.

The task management feature allows Adrià to communicate what needs to be done at each location clearly, ensuring consistent quality across all service delivery. Team members can check off tasks as they complete them, providing real-time visibility into the progress of each job.

Task list management on Camelo

The geolocation time clock ensures that team members are actually at the designated cleaning site when they clock in and out, providing accountability and accuracy in time tracking. This has eliminated disputes over hours worked and made sure that services are being delivered as scheduled.

”Task management and clock in/out and timesheets are great”

The bottom-line impact

When asked how Camelo has helped his business, Adrià's response was straightforward but powerful: "Yes, a lot." This simple statement speaks volumes about the app's impact on Senyorial's operations and growth.

By addressing the operational challenges that were holding the company back, Camelo has enabled Adrià to focus more on training his team and delivering exceptional service—the factors he identified as critical to success in the cleaning industry.

A tool worth recommending

Adrià doesn't hesitate when asked if he would recommend Camelo to other businesses:

”Sure I do recommend, because it's all in one to manage employees, scheduling, and exporting data.”

This all-in-one tool is valuable for service businesses like Senyorial, where managing a mobile workforce across multiple locations creates unique challenges.

A partnership for continuous improvement

While Adrià is enthusiastic about Camelo's impact on his business, he also shares that there's room for improvement. "Even if the app is great, there are some reliability problems that have been affecting our operations, but it's worth it in any case, and I trust the team to fix it."

”They work hard and improve quickly.”

This statement emphasizes that Adrià is happy with the platform and feels good about the Camelo team's commitment to getting things better.

For Senyorial, Camelo is more than just a scheduling tool—it's a comprehensive solution that fights off the unique challenges of running a cleaning service business. By enhancing operations and improving team communication, Camelo has helped Adrià deliver on his founding promise: to provide a better cleaning service experience, which inspired him to start his company in the first place.